WARRANTY STATEMENT / WARRANTY CONDITIONS 1. General Katadyn water filters are top-quality products made of high-grade materials. All Katadyn water filters are carefully produced by hand, undergoing comprehensive quality control during their manufacturing and prior to delivery. Upon the purchase of a water filter, Katadyn provides a voluntary manufacturer warranty for material and manufacturing defects under the following conditions: The following conditions, which describe the prerequisites and scope of our voluntary warranty, shall not affect the corresponding statutory warranty rights from the sales contract. 2. Warranty provider Katadyn Products Inc. Pfäffikerstrasse 37 8310 Kemptthal Switzerland Phone +41 44 839 21 11 Fax +41 44 839 21 99 info(at)katadyn.ch 3. Warranty protection This warranty extends exclusively to the first lawful end customer; the warranty is non-transferrable. This warranty extends exclusively to Katadyn water filters that were purchased through an authorized dealer, sales partner or an online shop belonging to the Katadyn Group. a) Duration and beginning of the warrantyThe voluntary manufacturer warranty applies to all Katadyn water filters as of the date of purchase thereof by the first end customer: 20 years Katadyn Pocket Water Microfilter 2 years Katadyn Combi Water Microfilter Katadyn Combi Plus Water Microfilter Katadyn Mini Water Microfilter Katadyn Vario Water Microfilter Katadyn Hiker Pro Water Microfilter Katadyn Gravity Camp 6L Katadyn Base Camp Pro 10L Katadyn MyBottle Katadyn BeFree Water Filtration System Katadyn Siphon Filter Katadyn Expedition Water Microfilter Katadyn Drip Ceradyn Katadyn Drip Gravidyn b) Territorial scope The territorial scope of this warranty includes only products that were purchased in the European Union, the signatory states to the Agreement of the European Economic Area, and Switzerland. 4. Exclusion of warranty. Original parts and components Any products or product parts that are not listed above are not covered by this warranty. a) This warranty does not apply to: Normal wear and tear. Wear parts, which include, but are not limited to, the following: filter elements, gaskets, hoses, floaters and strainers, including weight. Improper use: defects due to improper use, as described in the manual. Improperly performed cleaning of the filter element or filter unit. Inappropriate maintenance: improperly performed cleaning of the filter element or filter unit. Installation of replacement parts or add-on components that were not originally provided for this water filter or are not compatible with it. Damage or malfunctions caused by accidents, improper handling or negligence Accidents or drop damage. b) The warranty right shall be forfeited in the event of: Misuse of the product. Not using the product as intended or overstressing the product in a different way. Not following the operating manual. Not performing the prescribed regular maintenance. Any change in the components. 5. Warranty claim and provision of warranty services In order to claim the warranty rights, the water filter, fully assembled, must be sent or transferred with the original proof of purchase to the authorized dealer through which the product was purchased, the Katadyn representative or Katadyn sales partner in your country, or Katadyn Products Inc., Pfäffikerstrasse 37, 8310 Kemptthal, Switzerland, Phone +41 44 839 21 11, Fax +41 44 839 21 99, info(at)katadyn.ch Should this be a warranty case, the defective filter shall be repaired or replaced with a corresponding model. Replaced parts shall become the property of Katadyn. Provision of warranty services shall not imply an extension of the warranty period or the establishment of a new warranty period. The warranty period for the installed replacement parts shall end with the warranty period for the entire filter. This warranty shall under no circumstances cover the travel or shipping costs arising from delivering the Katadyn product to the dealer or to Katadyn. These costs shall be covered by the warrantee. 6. Exclusion of further or other claims Any further or other claims, especially those relating to any compensation for damages occurring outside the filter – provided such liability is not mandated by law – shall not be accepted. Warranty claims made in a country that is different from the country of purchase can entail reasonable fees or other limitations that the warranty provider may set at its reasonable discretion.